Quality and Responsiveness of Customer Support more than a commitment for each ATAKAMA Technologies employee

Try and Adopt

In order to improve the management of your requests or problems, you have a full access at ATAKAMA Technologies Support (ITSM).

ATAKAMA Technologies Support
  • Enter your requests or problems and be sure ATAKAMA Support is immediately involved
  • When you log your request, you will receive a confirmation message and the product manager concerned will immediately receive an alert email.
  • He will be able to analyze it and assign it for a resolution and response as soon as possible.
  • Online follow up the status and progress of the resolution process
  • Dashboard to view current or closed requests
  • For those who have an administrator role, they will be able to access all the requests in progress or closed for all users.
Atakama Support Video