Quality and Responsiveness of Customer Support more than a commitment for each ATAKAMA Technologies employee
In order to improve the management of your requests or problems, you have a full access at ATAKAMA Technologies Support (ITSM).
ATAKAMA Technologies Support- Enter your requests or problems and be sure ATAKAMA Support is immediately involved
- When you log your request, you will receive a confirmation message and the product manager concerned will immediately receive an alert email.
- He will be able to analyze it and assign it for a resolution and response as soon as possible.
- Online follow up the status and progress of the resolution process
- Dashboard to view current or closed requests
- For those who have an administrator role, they will be able to access all the requests in progress or closed for all users.